Customer Service

100% Customer Satisfaction

Bradleys have a 100% commitment to fulfil our customers expectations in every respect. We will do the best we can for you and are always happy to help you on any questions you may have. You will find us honest, reliable and flexible.

Customer Satisfaction Blackboard with Post-its

After Sales Service & 24hr Response

We fully stand behind everything we process. Our objective is your complete satisfaction. In the unlikely event of an issue or query, we are able to carry out site visits within 24 hours and we are always willing to provide advice on correct product maintenance.

Bradleys provide a quick response to enquires and customer communications, whether by phone, email or fax. We work closely with our customers to establish work turnaround needs and to enable fabrications to be processed and returned as soon as possible.

Customer Support Operative

Collection & Delivery

With our own fleet of vehicles, Bradleys offer an exceptional collection and delivery service. Our drivers are exceptionally trained and experienced in the safe handling of consignments. Our lorries are fitted with air suspension to cushion the journey of your valued project to its destination.

Banksman directing loading of balcony onto lorry


Quality monitoring and testing of your project begins from the moment it arrives until completion.

Every consignment of work upon arrival is subject to a goods inward inspection and is constantly monitored at every stage of the production process.

Bradleys have their own laboratory and sophisticated testing equipment allowing processing to be monitored and approved to the relevant specifications.

Calibration Device

Prefabrication Design Advice

Utilising an extensive knowledge in both fabrication and coating, Bradleys can offer invaluable advice and guidance on the best way to design your components in order to achieve the optimum corrosion resistance, whilst keeping coating costs to a minimum.

Architect Close-up Drawing

Large Capacities

In our own purpose-built factory we have an impressive capacity enabling us to process very heavy and large structures of varying shapes and sizes.

Coated balconies for delivery

Technical Advice & Support

Right from the beginning of the process using our wealth of experience in the coating industry, Bradleys are able to provide reliable technical support and advise both as to what systems to use and how to rectify post coating issues.

Technical Advice and Support - Credit Danielle Macinnes